Communications Officer
Job Description
Job summary
To support the implementation of communication, branding, and stakeholder engagement initiatives that
enhance the Company’s visibility, reputation, and alignment with its strategic objectives. The role focuses on
developing and disseminating high-quality content across media, digital, and internal channels; supporting
customer and stakeholder engagement; and ensuring consistent and compelling brand representation across
all platforms. The position provides operational and creative support in executing strategies and programmes
aligned with the Company’s overall communication objectives and visibility framework.
Roles and responsibilities
Strategy Implementation & Leadership
• Translate the Company’s corporate communication and branding strategy into actionable annual work
plans and campaigns aligned with strategic objectives.
• Coordinate the execution of divisional initiatives across media, stakeholder, and internal
communication functions.
• Advise management on communication approaches that strengthen visibility, credibility, and
stakeholder confidence.
• Provide leadership, mentorship, and performance management for the Corporate Communications
team.
• Oversee communications budgeting, procurement, and supplier management in accordance with
corporate guidelines.
• Foster innovation, accountability, and continuous improvement in communication practices.
1. Communication, Media & Public Relations
• Support the planning and delivery of publicity campaigns, advocacy forums, and corporate events.
• Draft press releases, media statements, feature stories, and briefing notes for review and
dissemination.
• Monitor and analyse media coverage, prepare reports, and recommend proactive communication
responses.
• Coordinate with media houses and partners to ensure balanced and timely reporting on Company
activities.
2. Content Development & Publications
• Prepare and edit communication materials including newsletters, brochures, and digital content.
• Assist in the layout, design, and quality control of publications, ensuring brand and editorial
consistency.
• Document success stories, case studies, and project milestones for internal and external dissemination.
• Maintain an archive of communication content, templates, and visual assets.
3. Branding, Visibility & Event Support
• Implement corporate branding and visibility activities such as signage, exhibitions, and promotional
campaigns.
• Ensure compliance with brand identity standards across all printed and digital materials.
• Support planning, logistics, and communication for corporate functions, trade fairs, and community
events.
4. Digital & Social Media Communication
• Update and manage the Company’s website and social media platforms with accurate, engaging, and
timely content.
• Coordinate digital marketing campaigns and track engagement analytics for reporting and
improvement.
• Respond to inquiries and comments on digital platforms promptly and professionally.
5. Stakeholder, Customer & Internal Communication
• Support communication and feedback mechanisms with customers, industry associations, and
government agencies.
• Assist in preparing speeches, briefs, and talking points for management during external engagements.
• Coordinate internal communication initiatives, newsletters, bulletins, town hall content, in
collaboration with HR.
• Document feedback and insights to improve communication planning and service delivery.
6. CSR, Sustainability & Documentation
• Document and support communication of sustainability, CSR, and ESG initiatives through reports,
visuals, and stories.
• Maintain updated photo and video libraries, media contact lists, and communication databases.
• Assist in preparation of presentations, reports, and progress summaries highlighting corporate impact